At Mamabhanja Traders Pvt. Ltd., we aim for complete customer satisfaction. Please review our refund and return terms below:

1. Eligibility for Returns

   • Returns are accepted within 7 days of purchase.

   • Items must be unused, in original packaging, and accompanied by a valid receipt.

   • Certain items like consumables or customized products may not be eligible for return.

2. Refund Process

   • Once the returned item is inspected and approved, refunds will be processed within 7–10 business days.

   • Refunds will be made to the original payment method.

3. Damaged or Defective Items

   • If you receive a damaged or defective product, please notify us within 48 hours of delivery for a replacement or full refund.

4. Non-Returnable Items

   • Products with physical damage due to customer mishandling

   • Items without original packaging or invoice

5. Return Shipping

   • Customers are responsible for return shipping costs unless the product is defective or delivered in error.